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CityHousing Hamilton

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A New Chapter in Tenant-Centered Service

CityHousing Hamilton (CHH) is proud to be the largest provider of affordable housing in our city. As Hamilton grows and changes, so must we. That’s why we’re undergoing a major transformation—one that puts tenants first and prepares us to deliver hundreds of millions of dollars in housing improvements over the next decade.

Tenants First

As the largest social housing provider in Hamilton, CHH provide homes that are safe, well-maintained and affordable for people who live and work in our diverse community.

Learn more about

CityHousing Hamilton Corporation

About CityHousing Hamilton

Board of Directors

Cityhousing Hamilton Partners

More than 13,000 tenants call CHH home, including single adults, families and seniors. Most housing is available on a rent-geared-to-income (RGI) basis, as well as some housing units provided at market rent. CHH works to enhance the quality of life for tenants by providing safe and affordable housing, while ensuring there are additional programs and supports through various partnerships with community agencies.

With an estimated asset value of approximately $1,030 million and a net book value of $151 million, CHH has an annual operating budget of $51 million.

Mission
CityHousing Hamilton provides affordable housing that is safe, well maintained, cost effective and that supports the diverse needs of our many communities.

Vision
To be the best place to raise a child and age successfully.

Flourishing Communities: Empower tenants with the support and services they need to thrive.

Foster equitable, diverse and inclusive communities within CHH.
Prioritize safety and security for our tenants and work collaboratively to develop community safety plans in our neighbourhoods.
Develop community partnerships to provide tenants with appropriate resources, programs and services.

Pride in Home: Preserve and upgrade CHH’s current housing stock.

Provide timely and responsive maintenance to CHH’s portfolio.
Develop plans and build CHH’s capacity to address its aging stock incrementally.
Repair and renew 63% of CHH’s units with funding support of $194 million from Canada Mortgage and Housing Corporation (CMHC) and other stakeholders.
Implement energy and environmentally sustainable strategies to create efficiencies within tenants’ units and CHH properties.

Neighbourhood Revitalization: Develop new and inclusive affordable mixed housing that builds strong and successful multi-generational communities.

Pursue current development projects to ensure success.
Develop a socially sustainable 20-year long-term housing strategy for Hamilton that focuses on inclusivity, multi-generational living, mixed income housing and community revitalization.
Commence the implementation of the 20-year housing plan to meet demographic needs and equitably provide housing across the many communities within Hamilton.

A Whole Team Approach: Strengthen our people and performance.

Embed equity, diversity and inclusion across CHH.
Continue to build an organizational culture grounded in quality improvement, high performance, operational excellence and results-based accountability.
Implement a communication plan that effectively informs and engages our people.
Strengthen CHH’s financial sustainability and funding base to support our mandate.

Strategic Plan

Home is the Foundation. The CityHousing Hamilton Strategic Plan 2023-2027(PDF, 313.77 KB) and Vision 2023-2027(PDF, 550.99 KB) will help us make the best decisions, set priorities and focus our work on the right activities over the next five years.

Capital Initiatives

CityHousing Hamilton is ready to invest in transformative projects across our housing portfolio to maximize social benefits and contribute to the long-term financial sustainability of the organization.
Download the CityHousing Hamilton Renewal Plan 2021-2028(PDF, 945.91 KB)

CHH Corporate Leadership Team (CLT)

Chief Executive Officer, Adam Sweedland Ext. 4604 / email: Office of the CHH Corporate Leadership Team [email protected]
Chief Financial Officer, Rochelle Desouza Ext. 7414 / email: Office of the CHH Corporate Leadership Team [email protected]
Chief Operations Officer, Leanne Ward Ext. 7317 / email: Office of the CHH Corporate Leadership Team [email protected]
Chief Portfolio Officer, Sean Botham Ext. 7620 / email: Office of the CHH Corporate Leadership Team [email protected]

CHH Management Team (MT)

Manager - Asset Renewal, Bernice Lilley Ext. 3745
Manager, Strategy and Quality Improvement, Amanda Warren-Ritchie Ext. 7411
Manager, (Acting) Development Peter Vander Klippe Ext. 3898
Manager - Operations, (Interim) Brian Kinaschuk Ext. 7400
Manager - Maintenance, (Acting) William Luck Ext. 7651
Manager - Residency Administration, Tracy Murphy Ext. 5619
Manager - Partnership Development and Support Services, Gillian McLaughlin Ext. 7011

CityHousing Hamilton is governed by a nine-member Board of Directors comprised of five City Councillors and four members from the community, bringing a variety of experience and perspectives.

CityHousing Hamilton Board 2022-2026

Apply to Become a CHH Board Member

Board members are appointed by Hamilton City Council for a four-year term and serve without remuneration. A notice to citizens will be placed in The Hamilton Spectator and Hamilton community newspapers announcing the recruitment period. Application forms are available at all Municipal Service Centres, Hamilton City Hall and on the City's website during the recruitment period. The next term for recruitment will be Spring 2023.

Board Meetings

The Board meets monthly from September to June at City Hall, 71 Main St. W. in Councilor's Boardroom #267 (2nd Floor).
*Regular meetings are with Standard Reports and may include In-Camera/Confidential items.
**Special meetings are limited to specific topics and may include In-Camera/Confidential items.

Meeting Agendas are posted on the CHH website on the Friday afternoon prior to each meeting date.

Special Notice - No in-person meetings at this time. The CHH Board meetings will be held via WebEx conferencing and live streamed on YouTube.

2025 Board Meetings

Meeting Date	Meeting Time	Agenda/Items	Location
January 21, 2025	10:30 am to 12 noon	Agenda - January 21, 2025(PDF, 103.21 KB)	CANCELLED
February 18, 2025	10:30 am to 12 noon	Agenda - February 18, 2025(PDF, 1.65 MB) Agenda Item 4b - February 18, 2025(PDF, 6.02 MB) Agenda - February 18, 2025 10 am start(PDF, 6.6 MB)	Livestream February 18, 2025
March 25, 2025	10:30 am to 12 noon		CANCELLED
April 22, 2025	10 am to 12 noon	Agenda - April 22, 2025(PDF, 10.12 MB)	Livestream April 22, 2025
May 27, 2025	10 am to 12 noon	Agenda - May 27, 2025(PDF, 6.34 MB)	Livestream May 27, 2025
June 24, 2025	10 am to 12 noon	Agenda - June 24, 2025(PDF, 6.2 MB)	Livestream June 24, 2025
September 23, 2025	9:30 am to 12 noon
October 28, 2025	10 am to 12 noon
November 25, 2025	10 am to 12 noon
December 9, 2025	10:30 am to 12 noon

2024 Board Meetings

Meeting Date	Meeting Time	Agenda/Items	Location
February 13, 2024	10:30 am to 12 noon	Agenda - Feb 13, 2024(PDF, 4.01 MB)	Livestream Feb 13, 2024
April 23, 2024	10:30 am to 12 noon	Agenda - April 23, 2024(PDF, 1.54 MB)
May 28, 2024	10:30 am to 12 noon	Agenda - May 28, 2024(PDF, 4.26 MB)
June 25, 2024	10:30 am to 12 noon	Agenda - June 25, 2024(PDF, 3.06 MB)
September 24, 2024	10:30 am to 12 noon	Agenda - Sept 24, 2024(PDF, 6.69 MB) 2024 Garden Contest Awards at 9:30 am Board Meeting starts at 10 am	Livestream Sept 24, 2024
October 29, 2024	10:30 am to 12 noon	Agenda - Oct 29, 2024(PDF, 4.01 MB)	Livestream Oct 29, 2024
November 26, 2024	9:30 am to 12 noon	Agenda - Nov 26, 2024(PDF, 1.52 MB)	Livestream Nov 26, 2024
December 17, 2024	11 am to 12 noon	CANCELLED

Annual Reports

CityHousing Hamilton 2023 Annual Report (PDF, 5.99 MB)CityHousing Hamilton 2022 Annual Report (PDF, 4.62 MB)

Our work is made possible because of the support of our partners. Together, we can forge partnerships to create a stronger community. CityHousing Hamilton is proud to partner with public, private and community organizations.

AbleLiving Services Thrive Group
Access to Housing
Alzheimer Society of Canada
Bahai
Banyan Community Services
Boys and Girls Clubs of Hamilton
C&D Mobility
Cancer Screening Bus
Canadian Hearing Society
Canadian National Institute for the Blind (CNIB)
Canadian Red Cross
Catholic Children’s Aid Society of Hamilton
Catholic Family Services of Hamilton
Canada Revenue Agency
Canadian Mental Health Association (CMHA)
Children’s Aid Society of Hamilton
City of Hamilton:
- Home Management Program
- Neighbourhood Action Strategy
- Ontario Works
- Public Health Services
- Recreation Division
Community Care Access Centres of Hamilton (CCAC)
Community Living Hamilton
Community Schizophrenia Services (CSS)
Crisis Outreach and Support Team Hamilton (COAST)
Dundas Community Services
Dundas Valley School of Arts
Empowerment Squared
Environment Hamilton
Food for Life
Gay Spong Foot Care
Good Shepherd Centres
Gwen Lee Supportive Housing (SJHC)
Green Venture
Habitat for Humanity
Hamilton Association for Residential and Recreational Redevelopment Programs (HARRRP)

Hamilton Centre for Civic Inclusion (HCCI)
Hamilton Christian Fellowship
Hamilton Community Foundation (HCF)
Hamilton Community Garden Network (HCGN)
Hamilton Community Legal Clinics
Hamilton Council on Aging (HCoA)
Hamilton Crime Stoppers
Hamilton Food Share
Hamilton Fire Department
Hamilton Health Sciences Corporation (HHSC)
Hamilton Interval House
Hamilton Paramedic Service (Incl. CHAP-EMS)
Hamilton People and Animal Welfare Solution (PAWS)
Hamilton Philharmonic Orchestra
Hamilton Police Services (HPS)
Hamilton Program for Schizophrenia (HPS)
Hamilton Tax Clinic
Hamilton Urban Core Community Health Centre
Hamilton-Wentworth District School Board (HWDSB)
Healing Arts and Recovery through Peer Support
Head Injury Rehabilitation Ontario
HD Supply
Housing Help Centre
Housing Services Corporation (HSC)
Indwell
Learning and Recreation Community House (LARCH)
Life Hearing Solutions
March of Dimes Canada
McMaster University (Incl. CHAP-EMS / Inspire & Isolated Seniors)
McQuesten Community Planning Team
McMaster University
Mental Health Rights Coalition (MHRC)
Ministry of Health and Long-Term Care (MOH LTC)
Mission Services Opportunity Centres

Mohawk College of Applied Arts and Technology
Mountain Kidz Club
Narcotics Anonymous World Services
Native Women’s Centre Hamilton
Neighbour 2 Neighbour Centre
North Compass Health
North Hamilton Community Health Centre
Ontario Disability Support Program (ODSP)
Ontario Works (OW)
Redeemer University College
Rotary Club of Hamilton
Schizophrenia Society of Ontario Hamilton Chapter
Service Canada
Shelter Health Network Clinic
St. Charles
St. Joseph’s Healthcare Hamilton (SJHC)
St. Joseph’s Home Care (SJHC)
St. Joseph’s Immigrant Women’s Centre
St. Matthews House
Strive Fitness and Athletics
The City of Hamilton
The Government of Canada
The HBSPCA
The Office of the Public Guardian and Trustee (OPGT)
The Salvation Army
The Social Planning and Research Council of Hamilton (SPRC)
Threshold School of Building
Toronto Community Housing (TCH)
Union Gas
Veteran’s Affairs Canada
Veterinarians of Canada
Wesley
YWCA

Explore CityHousing Hamilton

Featured programs & Services

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Maintenance & Repair Requests

Learn how to report a maintenance issue and request a repair.

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Paying your Rent

Rent can be paid multiple ways, review the options to decide which is right for you.

Tenant Complaint Resolution

Address any concerns with the complaint resolution form.

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Housing Search

CHH the largest housing provider in Hamilton and 3rd largest in Ontario, providing approximately 7,000 housing units across over 1,200 properties.

Application Process

Learn about CityHousing Hamilton, Access to Housing, and the application process for available subsidized housing.

Information Line

Call 905-523-8496 Ext.7303
Fax 905-546-3234

Monday to Friday 8:30 am to 4:30 pm

Email

[email protected]

In person

CityHousing Hamilton
181 Main Street West 3rd Floor
Hamilton, Ontario L8N 4E5

Monday to Friday 8:30 am to 4:30 pm

By Mail

CityHousing Hamilton
City of Hamilton
P.O. Box 2500
Hamilton ON, L8N 4E5

Date modified

July 31, 2025

Jul 14, 2025

82 new units of affordable housing opened by CityHousing Hamilton

HAMILTON, ON – The City of Hamilton is increasing the supply of affordable housing with the opening of 55 Queenston Road and 1620 Main Street East, an innovative CityHousing Hamilton (CHH) development offering 82-units of affordable, near net-zero community-focused housing. The two buildings are

Feb 18, 2025

CityHousing Hamilton drives vacancy rate down, improving affordable housing availability

HAMILTON, ON – CityHousing Hamilton (CHH) has reduced its annual vacancy rate to an all-time low of 2.2% (161 units) over 18 months, successfully clearing a backlog of nearly 500 units and improving access to affordable housing in Hamilton. For years, CHH has struggled to keep pace with the number

Feb 10, 2025

Hamilton celebrates opening of 55 units of affordable housing

HAMILTON, ON – The City of Hamilton is increasing the supply of affordable housing with the opening of 106 Bay Street North, an innovative CityHousing Hamilton (CHH) development offering 55-units of affordable, near net-zero community-focused housing. New CityHousing Hamilton building at 106 Bay

Apr 26, 2023

City of Hamilton invests over $3.7 million for the repair and renewal of 476 CityHousing Hamilton units

HAMILTON, ON - The City of Hamilton is providing $3.792 million to CityHousing Hamilton (CHH) for the repair and renovation of 476 vacant units across its portfolio of affordable housing buildings. CityHousing Hamilton has identified 476 units in need of repair, with an estimated cost of $5.7

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