Tenants

Pest Control - CityHousing Hamilton Request

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To report pests in your home submit an online form or to contact the pest control team
Call 905-546-2424 ext 6200

Pest issues can happen for a variety of reasons and they can happen to anyone, anywhere, anytime. CHH has an internal pest control team with the expertise to educate, identify, prevent and act on pest issues in tenants’ homes and common spaces. The most common pests are bed bugs, cockroaches, ants and bees.

It is very important that you report all pests in your home and common areas of your building – even if it is only one bed bug. Please call the Pest Control Team at 905-546-2424 ext 6200 or submit an online request below.

What happens when you call Pest Control?

You will speak with one of our Pest Control Clerks who will ask you some questions to understand the pest issues you are experiencing.
They will schedule a treatment date and time that is convenient for you and explain what happens with preparation and treatment.
You will also be notified in writing with the 24-hour notice of the date time and treatment.
Pest Control staff will arrive during the specified date and time to complete the first treatment.
If a repeat treatment is necessary, steps 2-4 will be repeated.

If you aren’t sure what type of issue you have, our Pest Control Clerks may schedule an inspection before treatment. If a chemical treatment is required, you will need to stay out of your home for 4-6 hours afterwards. CHH recommends you make arrangements for a place to go. You will also need to safely remove your pets during this time.

It can take up to two weeks for a chemical treatment to be fully effective. It is normal to see a temporary increase in visible pests immediately following a treatment. If your home has been treated and you are still experiencing pest issues two weeks after treatment, or you have concerns related to our service, please call our Pest Control Clerks at 905-546-2121.

Learn more about pests (bed bugs, rats, mice, cockroaches, etc.) and pest control (what to look for, how to keep them out/get them out, treatment options, etc.).

Pest Control & Wildlife Form

Contact Information

Name

Email

Phone

Address

Unit Number

Work Request Information

Type of pest or wildlife

Location of pest or wildlife

Additional Details

Provide any additional details

COVID-19 Screening

Have you or the tenant had any of the following symptoms within the past 14 days?

Fever over 37.8 C (100.04 F) (if thermometer available)
New or worsening cough
Shortness of breath
Sore throat
Runny nose, sneezing or nasal congestion (in absence of underlying reasons for symptoms such as seasonal allergies and post nasal drip)
Hoarse voice
Difficulty swallowing
New smell or taste disorder(s)
Nausea/vomiting, diarrhea, abdominal pain
Unexplained fatigue/malaise/muscle pain
Delirium (acutely altered mental status and inattention)
Unexplained or increased number of falls
Exacerbation of chronic conditions
Conjunctivitis (pink eye)
Chills
Headache

Have you been in close contact with someone who tested positive for COVID-19 or who is sick with new cold-like symptoms?

Any travel history for you or a person in close contact in past 2 weeks?

Collection Notice

The City of Hamilton collects information under authority of Section 227 of the Municipal Act, 2001. Any personal information collected by CityHousing Hamilton (CHH) will be used to create pest control work orders. By providing your email address, you are consenting to receiving emails from the City of Hamilton and/or their agents/contractors for maintenance requests. Information collected for this initiative may be stored on servers located in Canada and the United States and may be subject to Canadian and/or American laws. Questions about the collection of this personal information can be directed to the Manager Strategy & Quality Improvement, CityHousing Hamilton, City of Hamilton 905-523-8496 ext. 7411 or [email protected]

Date modified

August 17, 2023