Riding with HSR
HSR Customer Research Panel
Rate your Ride for a Chance to Win!
Gathering up-to-date information about your transit experience is more important than ever. That’s why we’ve launched the Rate My Ride customer satisfaction survey. The survey gathers feedback on trip reliability, staff professionalism, and safety.
Tell us how we did today & enter the monthly $50 PRESTO card giveaway.
Questions?
Are you an HSR rider?
Join the HSR Customer Panel
Being a part of the panel will give you invitations to participate in our research, feedback surveys, and be entered into occasional giveaways!
Join HSR’s Track Your Trip Study in November 2025 for a chance to win.
Thank you for participating in HSR’s Track Your Trip Study!
We sincerely thank everyone who participated in HSR’s Track Your Trip Study in May 2025. Your involvement and insights are invaluable as we strive to create a better travel experience for all HSR customers.
Congratulations to Our Winners!
We are pleased to announce the winners of the $100 PRESTO cards:
Amanpreet
Elsy
Emma
Kathleen
Thank you for sharing your travel journeys with us!
Stay Tuned for the Results
Stay tuned for the full study results, which will be shared soon. Your contributions help shape the future of HSR, and we look forward to providing updates on how your feedback is being put into action.
Looking Forward
We’re excited to announce that a new study and contest will launch in November 2025. Keep an eye on our website and your inbox for upcoming details and opportunities to participate.
Thank you once again for your continued support and participation. Together, we are making every trip count.
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