Advanced Metering Infrastructure Project

Yes. There is no personal data transmitted, only the meter read and the transmitter number. Once received by Alectra Utilities Corporation, this data is paired with your billing account information and processed to create your bill.

The water metering system in Carlisle is being upgraded as part of a pilot project for the City of Hamilton in an effort to continually improve our water system. The new automated system is more efficient and will eliminate the need for manual meter reading. This system will also assist in water conservation efforts in the Carlisle community.

Upgrading to the AMI system will:

• Allow your meter to be read remotely
• Improve customer service by providing timely data should reading/billing issues arise
• Allow for multiple meter reads daily, instead of once every month
• Help to identify abnormal water use

Yes. The Meter Interface Unit (MIU) transmits a signal for only a few micro seconds at a time, throughout the day. The radio frequency that is transmitted is significantly less than most other devices that you may have in your home. These can include wireless routers, laptop computers, televisions and cell phones. Radio frequency exposure is very low, much like that of AM or FM radio broadcast signals. For more technical information on the Meter Interface Units that are being installed please read the Neptune Technology Group’s product literature.

You can also find information on smart meters and your health on the Government of Canada webpage.

The device being installed at your home is the Neptune R900, which has been in production since 1999. Over 9 million of these devices are deployed on water meters today, throughout North America.

The transmitting devices operate in compliance with FCC 47 CFR Part 15 regulations, which require coexistence with other Part 15 certified devices. Over the last 13 years, there have been no documented cases where the R900 devices have interfered with third-party devices.