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Real-Time Bus Arrival Displays
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Thank you for your feedback!
Thank you to everyone who shared feedback on our real-time bus displays! Your input helped us test this new technology and explore ways to improve your transit experience.
While the proof-of-concept phase has ended, this is just the beginning! We’re working on making real-time information even more accessible for you. Stay tuned for updates as we continue improving HSR service.
We appreciate your support and look forward to bringing you more transit enhancements in the future!
Key features of Real-Time Arrival Displays
- Real-time updates for all transit users - The displays will provide live bus arrival information, ensuring commuters stay informed about typical transit schedules. Updates will include real-time bus arrivals, detours, delays and if the stop is out of service.
- Improved accessibility - The displays are designed with accessibility in mind. Features include adjustable font sizes and high-contrast screens that remain visible in direct sunlight. They also integrate both auditory and visual alerts, providing clear notifications for individuals with hearing or vision impairments.
User Feedback and Testing
HSR will run this proof-of-concept for four months to collect feedback on device performance and customer experience. A short survey will be available directly on the displays, focused on understanding customer experiences related to:
Ease of use of the display
Accessibility features
Time of day usage
Overall customer feedback
Your insights will play a crucial role in determining whether the one-year pilot project moves forward.
HSR is committed to improving the accessibility and reliability of real-time transit information for all customers. Thank you for sharing your feedback during the proof-of-concept test period, December 5, 2024 to March 28, 2025.
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