Food Premises & Food Handling Requirements
Health Inspection Results
Results of past inspections & enforcement activities involving premises located in Hamilton.
Public health inspectors visit 3,200 premises in Hamilton every year. They check safe food handling practices outlined in the Ontario Food Premises Regulation.
Food premises are places that prepare and sell food including:
- Restaurants
- Hospital and nursing home kitchens
- Fast food outlets
- Supermarkets
- Butcher shops
- Convenience stores
- Special events where food is served
You must have a Business License to operate a food premise in the City of Hamilton.
Inspections, Food Handling & Guidelines
Under the Food Safety Inspection Disclosure program, a public health inspector posts one of three Food Safety Certificates of Inspection in a food premise:
PASS (Green Card)
If a green card is posted, this means that either:
- minimum standards of the Ontario Food Premises Regulation have been met
- non-critical infractions or minor infractions observed can be followed up during the next inspection
Minor infractions that can be followed up during the next inspection:
- are not a direct risk for causing foodborne illness
- include poor cleaning and sanitation, equipment and surfaces in poor repair
- include things that are not good operating practices
- can include things not fixed for long periods of time that can contribute to foodborne illness
- are discussed during inspections and a specific time to fix what is wrong is set
CONDITIONAL PASS (Yellow Card)
If a yellow card is posted, this means that:
- a critical infraction observed by the public health inspector is a significant risk for food borne illness.
Critical infractions include:
- inadequate cooking and hot/cold holding
- opportunity for cross contamination
- improper hand washing
- touching food with hands
Critical infractions are dealt with quickly and re-inspections must be done for things that cannot be permanently fixed during the initial inspection.
CLOSED (Red Card)
If a red card is posted, this means that:
- the food premise is an immediate health risk
The public health inspector will issue a closure order at the time of inspection. A follow-up inspection must take place before re-opening the premise.
Operator Guide for the Food Safety Inspection Disclosure Program(PDF, 1.41 MB)
Under the Ontario Regulation 493/17 Food Premises all food premises in Ontario are required to have at least one food handler or supervisor on the premises who has their food handler certification during all hours of operation.
Become a Certified Food Handler
The Hamilton Public Health Services Food Handler Certification exam and course is resuming in February of 2025 as noted below.
Times: 9 am, 11 am, or 2 pm
Location: David Braley Health Centre, 100 Main Street West, Hamilton
The exam location is a rented space. For any follow up before or after the exam/course please call 905-546-2489.
Exam Dates
- February 20, 2025
- March 20, 2025
- April 24, 2025
- May 22, 2025
- June 19, 2025
- July 24, 2025
- August 21, 2025
- September 18, 2025
- October 23, 2025
- November 20, 2025
Exam Requirements
- You must pre-register for the exam.
- Please advise staff at sign up what language you wish to write the exam in from these options: English, French, Arabic, Chinese, Polish, Farsi, Korean, Vietnamese, Italian and Spanish.
- You must arrive at least 15 minutes before the exam starts.
- You must bring photo ID. You cannot write the exam if you do not bring your photo ID.
- Bring your registration receipt.
- This is not an open book exam.
How to Register
- Pre-register in person at one of the Municipal Service Centres. Registrations are not accepted by phone, mail or online
- Cost is $13.05 to write the exam. You must pay when you register. Cost is subject to change without notice.
- We cannot accept payment at the exam.
- Read the free study manual before you write the exam:
Times: 8:30 am to 4 pm
Location: David Braley Health Centre, 100 Main Street West, Hamilton
The exam location is a rented space. For any follow up before or after the exam/course please call 905-546-2489.
Exam Dates
- February 6, 2025
- March 6, 2025
- April 10, 2025
- May 8, 2025
- June 5, 2025
- July 10, 2025
- August 7, 2025
- September 4, 2025
- October 9, 2025
- November 6, 2025
Course Requirements
- You must pre-register for the course.
- Please advise staff at sign up what language you wish to write the exam in from these options: English, French, Arabic, Chinese, Polish, Farsi, Korean, Vietnamese, Italian and Spanish.
- Course manuals will be provided at the Course and are part of your enrolment cost.
- You must arrive at least 15 minutes before the course starts.
- The exam will be written on the same day as the course.
- You must bring photo ID. You cannot write the exam if you do not bring your photo ID.
- Bring your registration receipt.
- This is not an open book exam.
- A break will occur for lunch; however, lunch is not provided.
How to Register
You must pre-register for the course. We cannot accept payment on the day of your course. Bring your receipt with you on the day of your course.
- Pre-register in person at one of the Municipal Service Centres. Registrations are not accepted by phone, mail or online.
- Cost is $66, HST included for the course and exam. Cost is subject to change without notice.
- Pay with cash, debit or credit card and certified cheques.
- We cannot accept payment at the Course.
Check for food handler certification training offered by other agencies.
Exams and courses are non-refundable.
Can't attend a registered exam or course? Call us at 905-546-2489
Food Safety Guidelines for Food Trucks
The Ontario Food Premises Regulation under the Health Promotion and Protection Act outlines food safety requirements for food trucks.
Keep Hands & Utensils Clean
- Clean your hands, work surfaces and equipment often and well
- In almost all cases where food is being prepared and handled, a hand washing basin and hot and cold running water under pressure, soap in a dispenser and disposable paper towels must be available
- When utensils are being hand washed in the food truck, a two or three compartment sink is required for washing, rinsing and sanitizing utensils
Temperature Control
- Foods that are stored cold must be kept at 4 C (40 F) or colder
- Foods sold frozen must be kept at -18 C (0 F) or colder
- Hot food must be kept at 60 C (140 Fahrenheit) or hotter
- When reheating foods, the food must be heated to the original cooking temperature
- Keeping food at the right temperature stops harmful bacteria from growing.
Water & Wastewater
- You must have enough clean water to allow for sanitary operation of the food truck
- The water supply tank must have an easily readable gauge for determining the water level in the tank
- There must be a waste water holding tank with an easily readable gauge to collect waste
Utensils for Customers
- You must only provide single use utensils that are certified compostable for customers such as disposable forks, knives and spoons
Transportation of Food
- When you transport food from one place to another, do so in a way that maintains the food at the required temperatures and prevents contamination.
Before you build or renovate your food premise, you must notify the City of Hamilton. You need to contact both Public Health Services and Building and Licensing.
Public Health Services
Call 905-546-3570 or
Email [email protected]
Building
Call 905-546-2720 or
Email [email protected]
Guides to Building or Renovating a Food Premise or Restaurant
Food premises must follow the Ontario Food Premise Regulation for building and construction
Basic guidelines for renovating or building include:
Floors
- Floor and floor-coverings must be tight, smooth and non-absorbent in the kitchen, storage area, washrooms and behind bars. Types of floors that meet this guideline include vinyl flooring and ceramic tile.
- Carpet is only allowed in dining areas.
Walls and Ceilings
- Walls and ceilings must have an easily cleanable finish.
- Acoustic tile is not acceptable in a food preparation area.
- A painted surface must withstand frequent cleaning.
Lighting
- Bright lights must be in kitchen, preparation and storage areas to facilitate cleaning.
- Food preparation area lighting must meet Ontario Building Code requirements.
- You must use protective light covers for fluorescent lights.
Washrooms
- Building establishes washroom requirements.
- Washrooms must not open directly into any food processing, preparation, handling, distribution, selling, manufacturing or serving areas.
- You must provide single use paper towels and liquid soap in a dispenser for proper hand washing.
Sinks
- A separate hand sink must be located in each food preparation area with paper towels and liquid soap in a dispenser.
- A three-compartment sink or an approved commercial dishwasher is required for cleaning and sanitizing multi-use utensils and dishware including forks, plates or other dishes.
- A separate two-compartment sink is required where only single use utensils are provided for the service or sale of food.
- If a commercial dishwasher is used, a two-compartment sink large enough to hold the largest pot or utensil should also be installed.
- A separate mop sink is recommended.
Ventilation
Temperature and Storage
- Fridges must be maintained at 4 C (40 F) or less and have accurate indicating thermometers that can be easily read.
- Freezers must be maintained at -18 C (0 F).
- Stainless steel or pre-finished shelves are recommended for food storage. Shelves must be at least 15 cm (6 inches) off the floor.
Equipment
- All commercial dishwashers must have accurate temperature gauges. High temperature dishwashers must attain a temperature of 82 C (180 F) in the final rinse cycle. Use approved sanitizing chemicals for low temperature dishwashers.
- Sneeze Guards are required for salad bars, steam tables and dessert carts used in public areas.
- If you serve bulk ice cream, provide a running dipper-well for the scoop.
Exterior Garbage Storage
- Use metal, treated wood, concrete or similar material that can be cleaned easily for garbage storage areas to prevent insects and rodents from getting in.
Smoking in Public Places
All public places including restaurants and other food premises must be smoke-free under the Smoke-Free Ontario Act
All patios must be smoke-free under the Smoke-Free Ontario Act regulations
Private Sewage Disposal
Call Building to make sure the existing private sewage disposal system is acceptable. A permit may be required for a change of use, repair or construction of a new system.
Well Water
If private well water is used at the food premise, test to make sure it is safe. Bacterial levels are safe when results are Total Coliform-0 and E.coli-0.
Grease Trap
Building provides information about the location and size requirements of a grease trap.