Tenant & Landlord Resources
Tenant Support Program
Contact Us
For more information
Email [email protected]
Call 905-546-2424 ext. 1340
Date modified
The Hamilton Tenant Guide is now available
If you are a tenant in Hamilton, this guide is for you. It provides answers to common questions about your rights and guidance on how to handle disputes with your landlord.
Are you a tenant in need of support?
The Tenant Support Program aims to prevent evictions and advance the rights of tenants in Hamilton. We work to coordinate the services and supports that tenants need to defend their homes from bad landlords and to provide tenants with the resources they need to take action with their neighbours.
If you have received an eviction notice, an above guideline rent increase notice, or communication from your landlord that you believe to be a violation of your rights, the TSP can connect you with the appropriate resource to protect your tenancy.
The TSP does this work through our funded partnerships with the Hamilton Community Legal Clinic and Hamilton ACORN. We also administer the Housing Emergency Fund, which helps Social Assistance recipients and people with low income maintain their existing housing or establish a new permanent residence.
Need legal Support?
Hamilton Community Legal Clinic
The Hamilton Community Legal Clinic provides legal advice and representation to tenants to ensure that their rights are being respected.
The Hamilton Community Legal Clinic can help if you:
- Have been issued an eviction notice (N12, N13, etc.)
- Have reported a problem with repairs, maintenance, or health and safety to your landlord and they have not taken action
- Have received notice that your landlord intends to raise your rent above the annual guideline set by the Province (2.1% for 2026)
- Have received communication from your landlord that you believe to be a violation of your rights as a tenant
How to contact:
By phone: 905-527-4572
By email: [email protected]
In person: You can visit their office at 100 Main St. East, Suite 203, Hamilton, ON L8N 3W4. More details are also available at HCLC website: www.hamiltonjustice.ca
Need Advocacy Support?
Hamilton ACORN
Hamilton ACORN is a multi-issue, membership-based community union of low- and moderate-income people. They believe that social and economic justice can best be achieved by building community power for change. Their members fight landlords and corporations through direct action. Their members also fight for new and improved laws to protect their rights.
Hamilton ACORN can help if you:
- Have received an N12 (Landlord’s Own Use) or N13 (Landlord Wants to Demolish/Repair/Convert the Rental Unit) eviction notice that you believe is in bad faith and need help gathering evidence
- Have received notice that your landlord intends to raise your rent above the annual guideline set by the Province (2.1% for 2026) and want help organizing against it with your neighbours
- Are interested in starting a tenant association at your building
- Want to get involved with supporting other tenants throughout the city
How to contact:
Phone: 905-393-5734
Email: [email protected]
Not sure who to contact?
Feeling overwhelmed and not sure where to turn?
A member of our TSP team can help to connect you with the support that you need. Contact TSP staff directly by email at [email protected] or by phone at 905-546-2424 ext. 1340.
TSP staff and service providers may need additional information to ensure you get the right support. All correspondence will be actioned as appropriate within a 48-hour response time.
Tenant Guide
The Tenant Guide is designed to be a clear, accessible, and practical resource for tenants living in Hamilton, Ontario. Whether you're new to renting, experiencing a dispute, or simply trying to understand your rights and responsibilities, this guide exists to help you navigate your tenancy with confidence.