
City of Hamilton offices are open Monday to Friday from 8:30 am to 4:30 pm and are closed on all statutory holidays.
Telephone Lines - Call 546-CITY
The Customer Contact Centre is operational and available to take phone calls at 905-546-2489 (CITY).
Service Disruptions: Direct phone lines to program areas listed below and City Councillor Offices are not available.
Please feel free to email askcity@hamilton.ca for any non-urgent requests or general inquiries.
Please call 905-546-2489 (CITY) for any city questions. Thank you for your patience.
Animal Services
247 Dartnall Road
Hamilton, Ontario
L8W 3V9
Contact information
Phone: 905-574-3433
Fax: 905-574-8877
Email: animalservices@hamilton.ca
Budget & Taxes
Hamilton City Centre
77 James Street North
Hamilton, Ontario
L8R 2K3
Contact information
Phone: 905-546-2489
Email: taxsupport@hamilton.ca
Building
Hamilton City Hall
71 Main Street West, 3rd Floor
Hamilton, Ontario
L8P 4Y5
Contact information
Phone: 905-546-2720
Fax: 905-546-2764
Email: building@hamilton.ca
By-laws
330 Wentworth Street North
Hamilton, Ontario
L8L 5W2
Contact information
Phone: 905-546-2489
Cartographic Services
Hamilton City Hall
71 Main Street West, 4th Floor
Hamilton, Ontario
L8P 4Y5
Contact information
Phone: 905-546-2424 ext. 1232
Email: nada.belair@hamilton.ca
Cemeteries
777 York Boulevard
Hamilton, Ontario
L8R 2A4
Contact information
Phone: 905-546-4704
Email: cemeteries@hamilton.ca
City Manager's Office
Hamilton City Hall
71 Main Street West, 2nd Floor
Hamilton, Ontario
L8P 4Y5
Contact information
Phone: 905-546-2424 ext. 5778
Committee of Adjustment
Hamilton City Hall
71 Main Street West, 2nd Floor
Hamilton, Ontario
L8P 4Y5
Contact information
Phone: 905-546-2424 ext. 4221
Email: cofa@hamilton.ca
Court Services
Provincial Offences Office for Hamilton
50 Main Street East, Room 110
Hamilton, Ontario
L8N 1E9
Contact information
Phone: 905-546-5592
Email: poa@hamilton.ca
Culture
28 James Street North, 2nd Floor
Hamilton, Ontario
L8R 2K1
Contact information
Phone: 905-546-2424 ext. 6135
Email: culture@hamilton.ca
Customer Contact Centre
330 Wentworth Street North
Hamilton, Ontario
L8L 5W2
Contact information
Phone: 905-546-2489
Economic Development
Hamilton City Hall
71 Main Street West, 7th Floor
Hamilton, Ontario
L8P 4Y5
Contact information
Phone: 905-546-4222
Fax: 905-546-4107
Email: economicdevelopment@hamilton.ca
Facility Management
330 Wentworth Street North
Hamilton, Ontario
L8L 5W2
Contact information
Phone: 905-546-2784
Fax: 905-546-2361
Email: facilities@hamilton.ca
Film Office
28 James Street North, 1st Floor
Hamilton, Ontario
L8R 2K1
Contact information
Phone: 905-546-4233
Toll free: 1-800-868-1239
Email: film@hamilton.ca
Forestry
100 King Street West. 14th Floor
Hamilton, Ontario
L8P 1A2
Contact information
Phone: 905-546-2489
Email: forestry@hamilton.ca
GIS Planning & Analysis
Hamilton City Hall
71 Main Street West, 6th Floor
Hamilton, Ontario
L8P 4Y5
Contact information
Phone: 905-546-2424 ext.1222
Fax: 905-643-7250
Email: gis-planning&analysis@hamilton.ca
Hamilton Business Centre
Hamilton City Hall
71 Main Street West, 1st Floor
Hamilton, Ontario
L8P 4Y5
Contact information
Phone: 905-540-6400
Fax: 905-540-6411
Email: mail@hamiltonsmallbusiness.ca
Hamilton Fire Department
1227 Stone Church Road East
Hamilton, Ontario
L8W 2C6
Contact information
Phone: 905-546-3333
Hamilton Paramedic Service
1227 Stone Church Road East
Hamilton, Ontario
L8W 2C6
Contact information
Phone: 905-540-5782
Horticulture
100 King Street West. 14th Floor
Hamilton, Ontario
L8P 1A2
Contact information
Phone: 905-546-2489
Email: horticulture@hamilton.ca
Housing
First Place Hamilton
350 King Street East, Suite 110
Hamilton, Ontario
L8N 3Y3
Contact information
Phone: 905-546-3901
Fax: 905-546-2762
Email: housing@hamilton.ca
HSR Transit
2200 Upper James Street
Mount Hope, Ontario
L0R 1W0
Contact information
Phone: 905-528-4200
HSR Information: 905-527-4441
Email: hsrserve@hamilton.ca
Information Technology Services
55 York Boulevard
Hamilton, Ontario
L8L 3K7
Contact information
Phone: 905-546-2424
Fax: 905-546-2333
Licensing
330 Wentworth Street North
Hamilton, Ontario
L8L 5W2
Contact information
Phone: 905-546-2782 (option #3)
Fax: 905-540-6280
Email: licensing@hamilton.ca
Hamilton Water
330 Wentworth Street North
Hamilton, Ontario
L8L 5W2
Contact information
Phone: 905-546-2489
Email: AskCity@hamilton.ca
Mayor's Office
Hamilton City Hall
71 Main Street West, 2nd Floor
Hamilton, Ontario
L8P 4Y5
Contact information
Phone: 905-546-4200
Fax: 905-546-2340
Email: mayor@hamilton.ca
Municipal Law Enforcement
330 Wentworth Street North
Hamilton, Ontario
L8L 5W2
Contact information
Phone: 905-546-2782 option #2
Fax: 905-546-2764
Email: mle@hamilton.ca
Municipal Numbers & Street Names
Hamilton City Hall
71 Main Street West, 6th Floor
Hamilton, Ontario
L8P 4Y5
Contact information
Phone: 905-546-2424 ext. 4883
Fax: 905-546-4202
Email: maddress@hamilton.ca
Municipal Parking System
80 Main Street West
Hamilton, Ontario
L8P 1H6
Contact information
Phone: 905-540-6000
Fax: 905-540-6001
Email: parking@hamilton.ca
Office of the Auditor General
50 Main Street East, 3rd Floor,
Hamilton, ON
L8N 1E9
Contact information
Phone: 905-546-2424 ext. 2257
Email: auditorgeneral@hamilton.ca
Office of the City Clerk
Hamilton City Hall
71 Main Street West, 1st Floor
Hamilton, Ontario
L8P 4Y5
Contact information
Phone: 905-546-2489
Fax: 905-546-2095
Email: clerk@hamilton.ca
Official Plan
Hamilton City Hall
71 Main Street West, 4th Floor
Hamilton, Ontario
L8P 4Y5
Contact information
Phone: 905-546-2424 ext. 6789
Email: policyplanning@hamilton.ca
Ontario Works
Contact information
Phone: 905-546-4800
Toll free: 1-855-999-8729
Email: OntarioWorks@hamilton.ca
Parks
100 King Street West, 14th Floor
Hamilton, ON
ML8P 1A2
Contact information
Phone: 905-546-2489
Email: askCity@hamilton.ca
Public Art
Lister Building
28 James Street North, 2nd Floor
Hamilton, Ontario
L8R 2K1
Contact information
Phone: 905-546-2424 ext. 6281
Email: publicart@hamilton.ca
Public Health Services
100 Main Street West
Hamilton, Ontario
L8P 1H6
Contact information
Phone: 905-546-3500
Email: publichealth@hamilton.ca
Procurement, Tenders & Bids
Lister Block Building
28 James Street North, 4th Floor
Hamilton, Ontario L8R 2K1
Contact information
Phone: 905-546-2773
Fax: 905-526-4085
Email: procurement@hamilton.ca
Real Estate
Hamilton City Hall
71 Main Street West, 7th Floor
Hamilton, Ontario
L8P 4Y5
Contact information
Phone: 905-540-6698
Fax: 905-540-5611
Recreation
Physical address:
Lister Block Building
28 James Street North, 3rd Floor
Hamilton, Ontario L8R 2K1
Mailing address:
Community and Emergency Services
Recreation Division
Lister Block Building, 3rd Floor
P.O. Box 2040
Hamilton, Ontario
L8P 4Y5
Contact information
Phone: 905-546-3747
Email: recreation@hamilton.ca
Roads & Maintenance
Hamilton City Centre
77 James Street North, Suite 320
Hamilton, Ontario
L8R 2K3
Contact information
Phone: 905-546-2489
Special Events Advisory Team (SEAT)
Lister Building
28 James Street North, 2nd Floor
Hamilton, Ontario
L8R 2K1
Contact information
Phone: 905-546-4646
Email: seat@hamilton.ca
Special Supports
1550 Upper James Street, Unit 14 A
Hamilton, Ontario
L9B 2L6
Contact information
Phone: 905-546-2590
Fax: 905-546-2476
Email: support@hamilton.ca
Tourism
28 James Street North, 1st Floor
Hamilton, Ontario
L8R 2K1
Contact information
Phone: 905-546-2666
Toll free: 1-800-263-8590
Fax: 905-546-2667
Email: tourism@hamilton.ca
Waste Management
Hamilton City Centre
77 James Street North, Suite 400
Hamilton, Ontario
L8R 2K3
Contact information
Phone: 905-546-2489
Email: wastemanagement@hamilton.ca
Zoning By-law
Hamilton City Hall
71 Main Street West, 5th Floor
Hamilton, Ontario
L8P 4Y5
Contact information
Phone: 905-546-2424 ext. 2719
Fax: 905-546-4202
Email: zoningInquiry@hamilton.ca