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Contact Us

For more information
Call 905-546-2489 or
Email [email protected]

For a water or wastewater emergency
Call 905-546-2489

Leak detection guide cover

Prevent water waste

Find and fix water leaks in your home

With some simple changes to how we think and act, we can all reduce our water usage and our water bills.

Download Water Leak Detection Guide

Learn about available service line replacement programs for lead and undersized pipes, service line warranty programs, and steps you can take to make your home and yard more water efficient.

Frozen Pipes

Water lines can freeze during long periods of extreme low temperatures. Learn how to prevent frozen water lines and what you to do if they do freeze.

Lead in your drinking water

Learn about the health effects lead in your water and the reasons why it may be an issue in your home.

Lead Water Service Replacement

If it is determined that you have a lead service line and you would like to have it replaced, the City of Hamilton can provide assistance.

Service Line Warranty Program

The City has partnered with Service Line Warranties of Canada (SLWC) to offer an optional service line warranty program.

Shutting Off Your Water

Learn about shutting off your water service for any required maintenance and emergency repairs being done in your home.

Water Efficient Homes

Learn how you can help make your home more water efficient to help reduce your water bill and help the environment.

Water Meters

Alectra Utilities reads water meters monthly and may contact you or the City of Hamilton in the case of unusual water usage.

Water Rates

Learn about what your water rates pay for and and what the City of Hamilton does in an effort to reduce costs for customers.

Low Water Pressure

Low water pressure can be temporary or ongoing and can be caused by several issues. Learn about the potential reasons for your low water pressure.

Water Service Line Replacement

Learn about the water service line leading to your home, and the loan program available if you require a replacement.

Explore Water Treatment & Distribution

Related Programs

Stormwater catch basin

Stormwater Funding Review

The City is investigating the viability of implementing a more equitable stormwater funding model.

lab technician testing samples

Drinking Water Quality

The City's drinking water consistently meets all standards for drinking water that are set and legally enforced by the Safe Drinking Water Act.

corroded water pipe

Corrosion Control

The Corrosion Control program can reduce the amount of lead in tap water and the potential health impacts to the community.

Water tower

Community Wells

If you live in Carlisle, Freelton, Greensville or Lynden, your water comes from the groundwater in an aquifer.

Date modified

April 02, 2024