Service Announcement
Civic Holiday Weekend: What's Open & Closed
All City of Hamilton administrative offices will be closed on Monday, August 5 and will reopen on Tuesday, August 6, 2024.
For emergencies involving roads, water mains, sewer systems, and safety issues, please call 905-546-2489 (CITY).
Accessible Transportation Services (ATS) DARTS
The ATS Customer Service office is open weekdays from 8:30 am to 4:30 pm, not including statutory holidays. The office will be closed on Monday, August 5, 2024.
- DARTS will be operating holiday service hours on Monday, August 5, 2024.
- All subscription trips on DARTS, except dialysis trips, are cancelled on Monday, August 5.
- If passengers need to travel on these days, they must make a reservation in advance.
- Full details on accessible transit are available at hamilton.ca/ats
Animal Services
The City of Hamilton Animal Services office counter and shelter will be closed on Monday, August 5, 2024.
- For animal-related emergencies please call dispatch at 905-546-2489
- For Found animals at the shelter visit hamilton.ca/foundpets
Gage Park Tropical Greenhouse
- The Tropical Greenhouse at Gage Park will be closed on Monday, August 5, 2024
Green Bin, Recycling, Garbage and Bulk Garbage
- There will be no green bin, blue box, yard waste, garbage or bulk garbage pick-up on Monday, August 5, 2024. Pick up will occur one day later. Waste must be at the curb by 7 am.
- Community Recycling Centres are closed on Monday, August 5, 2024.
Hamilton Civic Museums
- All Hamilton Civic Museums are closed on Monday, August 5, 2024.
Hamilton Farmers' Market
- The Hamilton Farmer’s Market will be closed on Monday, August 5, 2024.
Hamilton Public Library
- All HPL branches are closed on Sunday, August 4, and Monday, August 5, 2024.
- Bookmobile, Extended Access, and Study Hall services are unavailable.
- Our Virtual Branch is open at hpl.ca.
Housing Services
- The Housing Services office at 350 King Street East will be closed on Monday, August 5, 2024.
HSR Service
- HSR’s Customer Service Centre at 36 Hunter St. East will be closed on Monday, August 5, 2024. For assistance, call 905-546-2489. Phone service is available 7-days-a-week, including holidays, from 7:30 am to 8 pm.
- Monday, August 5, 2024:
- Buses will operate a Sunday service level.
- Trans-Cab service will align with HSR Sunday schedule.
- HSR myRide and Route 18 Waterdown Mountaineer will not be running.
Licensing and By-Law Services
- The City of Hamilton Licensing counter located at 330 Wentworth St. N. will be closed on Monday, August 5, 2024. Phone queue services for Licensing and By-law Services will also be unavailable on Monday, August 5, 2024.
- Please visit our webpage on the City of Hamilton website for available online services.
- If you have a matter that requires immediate attention such as vital services, or a health and safety concern, please call the City’s Customer Contact Centre at 905-546-2489
Municipal Service Centres
- All Municipal Service Centres will be closed on Monday, August 5, 2024.
- The City of Hamilton offers five convenient ways to pay your property taxes. Learn about the payment options at hamilton.ca/PayYourPropertyTax.
Ontario Works
- The Ontario Works Program, including the Special Supports Program will be closed on Monday, August 5, 2024.
- The office will reopen on Tuesday, August 6 at 8:30 am.
Parking and Enforcement
- Hamilton Municipal Parking System will be closed on Monday, August 5, 2024.
- There will be no enforcement from Sunday, August 4, at 5:45 am until Monday, August 5, 2024, at 10 pm.
- Proactive enforcement may occur for special events and areas of interest.
Public Health Services
- To report suspected reportable diseases and food poisoning, call 905-546-2489.
- To reports environmental spills, fires, or other events that may be a health hazard or safety issue, call 905-546-2489.
- To report potential animal exposure to rabies, call 905-546-2489.
- Safe Water Program issues that may be a health hazard, call 905-546-2489 or visit hamilton.ca/safewater.
- The Dental Health Bus will not be operating Monday, August 5 (and remains closed for maintenance until further notice). For more information visit hamilton.ca/dentalhealthbus
- The Van Needle Syringe Program will not be operating on Monday, August 5, 2024, and will resume operations on Tuesday, August 6, 2024. For more information, visit: hamilton.ca/van
Public Health Services Vaccine line hours
- The Public Health Vaccine line, 905-540-5250 will be closed and reopen on Monday, August 5, 2024. Visit hamilton.ca/vaccinereporting for additional options to report routine vaccines.
Recreation
- All City of Hamilton Recreation Centres and Arenas will be closed on Monday, August 5, 2024.
- Outdoor pools will be open for regular hours on August 5, 2024.
Traffic Violations
- The Provincial Offences Administration Office at 50 Main St. E. will be closed on Monday, August 5, 2024.
- Online payments can be made anytime at hamilton.ca/pay-your-ticket.
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