Service Announcement
Thanksgiving Weekend: What's Open & Closed
All City of Hamilton administrative offices will be closed on Monday, October 14 and will reopen on Tuesday, October 15.
For emergencies involving roads, water mains, sewer systems, and safety issues, please call 905-546-2489 (CITY).
Accessible Transportation Services (ATS) DARTS
The ATS Customer Service office is open weekdays from 8:30 am to 4:30 pm, not including statutory holidays. The office will be closed on Monday, October 14.
- DARTS will be operating holiday service hours on Monday, October 14.
- All subscription trips on DARTS, except dialysis trips, are cancelled on Monday, October 14. If passengers need to travel on these days, they must make a reservation in advance.
- Full details on accessible transit are available at hamilton.ca/ats
Animal Services
The Animal Services office counter and shelter will be closed on Monday, October 14.
- For animal-related emergencies, please call dispatch at 905-546-2489
- For Found animals at the shelter visit hamilton.ca/foundpets
Gage Park Tropical Greenhouse
- The Tropical Greenhouse at Gage Park will be closed on Monday, October 14.
Green Bin, Recycling, Garbage and Bulk Garbage
- There will be no green bin, blue box, yard waste, garbage or bulk garbage pick-up on Monday, October 14. Pick up will occur one day later. Waste must be at the curb by 7 am.
- Community Recycling Centres are closed on Monday, October 14.
Hamilton Civic Museums
- All Hamilton Civic Museums are closed on Monday, October 14.
Hamilton Farmers' Market
- The Hamilton Farmer’s Market will be closed on Monday, October 14.
Hamilton Public Library
- All HPL branches are closed on Sunday, October 13, and Monday, October 14.
- Bookmobile, Extended Access, and Study Hall services are unavailable.
- Our Virtual Branch is open at hpl.ca.
Housing Services
- The Housing Services office at 350 King Street East will be closed on Monday, October 14.
HSR Service
- HSR’s Customer Service Centre at 36 Hunter St. East will be closed on Monday, October 14. For assistance, call 905-546-2489. Phone service is available 7-days-a-week, including holidays, from 7:30 am to 8 pm.
- Monday, October 14:
- Buses will operate a Sunday service level with the trips leaving downtown at approximately 10 pm.
- Trans-Cab service will align with HSR Sunday schedule.
Licensing and By-Law Services
- The City's Licensing counter located at 330 Wentworth St. N. will be closed on Monday, October 14. Phone queue services for Licensing and By-law Services will also be unavailable on Monday, October 14.
- If you have a matter that requires immediate attention such as vital services, or a health and safety concern, please call the City’s Customer Contact Centre at 905-546-2489
Municipal Service Centres
- All Municipal Service Centres will be closed on Monday, October 14.
- The City offers five convenient ways to pay your property taxes. Learn about at hamilton.ca/PayYourPropertyTax.
Ontario Works
- The Ontario Works Program, including the Special Supports Program will be closed on Monday, October 14.
- The office will reopen on Tuesday, October 15 at 8:30 am.
Parking and Enforcement
- Hamilton Municipal Parking System will be closed on Monday, October 14.
- There will be no enforcement from Sunday, October 13 at 5:45 am until Monday, October 14 at 10 pm.
- Proactive enforcement may occur for special events and areas of interest.
Public Health Services
- To report suspected reportable diseases and food poisoning, call 905-546-2489.
- To report environmental spills, fires, or other events that may be a health hazard or safety issue, call 905-546-2489.
- To report potential animal exposure to rabies, call 905-546-2489.
- Safe Water Program issues that may be a health hazard, call 905-546-2489 or visit hamilton.ca/safewater.
- Dental Services will be closed on Monday, October 14, reopening on Tuesday, October 15. The Dental Health Bus is permanently closed. For more information on accessing treatment for dental emergencies, including hours of operation, visit hamilton.ca/dentalhealthbus
- The Van Needle Syringe Program will not be operating on Monday, October 14, and will resume operations on Tuesday, October 15. For more information, visit: hamilton.ca/van
Public Health Services Vaccine line hours
- The Public Health Vaccine line, 905-540-5250 will be closed and reopen on Tuesday, October 15. Visit hamilton.ca/vaccinereporting for additional options to report routine vaccines.
Recreation
- All City of Hamilton Recreation Centres and Arenas will be closed on Monday, October 14.
Traffic Violations
- The Provincial Offences Administration Office at 50 Main St. E. will be closed on Monday, October 14.
- Online payments can be made anytime at hamilton.ca/pay-your-ticket.
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