The online request form is currently unavailable. To request a new or replacement blue box, please call 905-546-2489 (CITY).
How to get a new or replacement blue box
If you need a new or replacement blue box, you will need a service number to pick one up. You can submit a request online or you can call 905-546-2489, Monday to Friday, 8:30 am to 4:30 pm.
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A service number is required to pick up a blue box (or two) at a Community Recycling Centre. A service number is recommended but not required to pick up a blue box (or two) at a Municipal Service Centre.
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You must bring your service number with you to the Community Recycling Centre in order to pick up your blue box (or two)
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Remember to bring ID showing your City of Hamilton residency
You can get your blue box at:
Municipal Service Centres
View a list of the Municipal Service Centre locations
Community Recycling Centres
Community Recycling Centres pick up schedule is Tuesday to Saturday, 10 am to 6 pm.
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Call 905-546-2489 for a service number
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Service request numbers are provided Monday to Friday, 8:30 am to 4:30
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Once you have a service number, blue boxes can be picked up from one of the Community Recycling Centres
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You must bring your service number with you in order to pick up your blue box
Recycling Containers
All recycling must not exceed 13 kg (30 lbs).
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A City issued blue box or a comparable container
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A securely tied non-returnable clear or translucent plastic bag
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You can put a lid on your blue box so your stuff doesn’t blow away