Blue Box

Notice: Blue boxes are temporarily unavailable for pick-up. Call 905-546-2489 for a service number or visit a Municipal Service Centre the week of January 27. Thank you for your patience. 

The online request form is currently unavailable. To request a new or replacement blue box, please call 905-546-2489 (CITY).

How to get a new or replacement blue box

If you need a new or replacement blue box, you will need a service number to pick one up. You can submit a request online or you can call 905-546-2489, Monday to Friday, 8:30 am to 4:30 pm.

• A service number is required to pick up a blue box (or two) at a Community Recycling Centre. A service number is recommended but not required to pick up a blue box (or two) at a Municipal Service Centre.

• You must bring your service number with you to the Community Recycling Centre in order to pick up your blue box (or two)

• Remember to bring ID showing your City of Hamilton residency

You can get your blue box at:

Municipal Service Centres

View a list of the Municipal Service Centre locations

Community Recycling Centres

Community Recycling Centres pick up schedule is Tuesday to Saturday, 10 am to 6 pm.

• Call 905-546-2489 for a service number

• Service request numbers are provided Monday to Friday, 8:30 am to 4:30

• Once you have a service number, blue boxes can be picked up from one of the Community Recycling Centres

• You must bring your service number with you in order to pick up your blue box

Recycling Containers

All recycling must not exceed 13 kg (30 lbs).

• A City issued blue box or a comparable container

• A securely tied non-returnable clear or translucent plastic bag

• You can put a lid on your blue box so your stuff doesn’t blow away