Bus News Spring 2023
The winter schedule is in effect until Saturday, April 29, 2023.
Spring Schedule & Service Updates
Spring Schedule Highlights
- The 2023 spring schedule will operate between Sunday, April 30 and Saturday, June 24, 2023.
- Route 12 Wentworth (weekdays) will now stop for a layover at Wentworth and Mars due to the new bike lanes on Victoria Street. The schedule has shifted slightly to accommodate this change.
- Route 16 Ancaster (weekdays) eastbound and westbound trip times have been adjusted to improve connections with Route 5A/5C DELAWARE at Wilson and Rousseau in both directions.
- Route 41 Mohawk (weekdays) trip times have been revised slightly for consistent frequency on the west Mountain.
- Route 44 Rymal (weekdays) – Minor changes to the early morning schedule provide better connections between Route 44 and GO Transit Route 12 at Confederation GO Station.
- Route 55A Stoney Creek Central (Weekdays) – Late night trips from Levi Loop have shifted earlier to improve connections with Route 2 at Bell Manor Loop.
Seasonal Routes
- Route 9 Rock Gardens will begin on Sundays and holidays effective Sunday, May 14.
- Route 51 University service will end on April 29 for the spring/summer season. Service will resume in September.
- Route 56 Centennial (Saturdays, Sundays and holidays) will resume operation every 45 minutes between 10 am and 6 pm and will not service Wild Waterworks.
Holiday Service
- Friday, April 7 (Good Friday) – buses will operate a special holiday schedule ending at approximately 9 pm
- Monday, April 10 (Easter Monday) – buses will operate a regular weekday service
- Monday, May 22 (Victoria Day) – buses will operate a Sunday level of service
Rate your ride for a chance to win
As we continue our #ReadyToRide campaign, gathering up-to-date information about your transit experience is more important than ever. That’s why we’ve launched the new Rate My Ride customer satisfaction survey.
The survey gathers feedback on several factors including trip reliability, staff professionalism, and safety. Please tell us how we did today and be entered into the monthly $50 PRESTO card giveaway by visiting hamilton.ca/HSRsurvey.
Climb any mountain
Did you know all HSR buses are equipped with bike racks? If you’re travelling with your bike, don’t forget to alert the operator when you are exiting the bus and need to retrieve your bike. Cyclists may also hop on the HSR for free rides up or down the escarpment. Look for our Mountain Climber signs at stops closest to the top or bottom of escarpment accesses. Learn more about bikes on buses
Join the HSR Customer Panel
Tell us how we can improve your HSR experience by signing up for our Customer Panel. You will receive periodic invitations to participate in our research which may include activities such as travel log studies, surveys, focus groups and more. You may also be entered into giveaways and draws for small prizes as our way of saying “thanks” for participating.
Speak Up, Speak Out
We all play a role in keeping transit and our community safe. If you witness or experience harassment or hate, please “Speak Up, Speak Out” by reporting it to Hamilton Police.
- For emergencies or crimes in progress call 911
- For non-emergencies call 905-546-4925 or report online at hamiltonpolice.on.ca
Your safety is our top priority. HSR supports the City of Hamilton’s focus to make Hamilton a more welcoming, equitable and inclusive community. We condemn racism in all forms and are opposed to any imagery, speech or action that is hate-motivated or discriminatory in any shape or form.
PRESTO contactless (credit only)
Taking transit in Hamilton just got easier! No need to look for exact cash/change. Now you can pay your HSR fare and transfer between buses with a tap of your credit card, including the card on your phone or watch.
PRESTO contactless will charge the full “adult” cash fare ($3.25) and is for single riders only. If you’re traveling as a group or family, use the PRESTO E-Tickets app instead.
Debit payments will be available later this spring. Learn more about PRESTO cards and HSR.
Get ready to ride with HSR’s fare promotions
- The children ride free program is now permanent! Children ages 6-12 ride free with a PRESTO card. Visit any Hamilton Public Library branch and show your child’s library card to get a free child’s PRESTO card while quantities last. To inquire about obtaining a PRESTO card, please contact customer service at 905-546-2489 or visit our Customer Service Centre at the Hamilton GO Station.
- Youth, adults and seniors using PRESTO enjoy free fare after nine paid trips in the same week from April 1 until June 30, 2023, with HSR’s enhanced PRESTO loyalty rewards.
- Get the 72-hour PRESTO E-Ticket to enjoy unlimited travel on HSR for only $15 until June 30, 2023.
- Seniors 65+ get great discounts too.
- These fare programs also apply on Hamilton’s Accessible Transit Service.