First Annual Reports use data to improve emergency service delivery

HAMILTON, ON - May 18, 2017 - On Thursday, May 18, 2017 at the Emergency and Community Services Committee, the annual reports from the Hamilton Fire Department and Hamilton Paramedic Services will be presented. The data available in both these reports will help increase the ability of these emergency services to deliver and measure the level of service that the City requires. The reports identify the results both Hamilton Fire Department and Hamilton Paramedic Services have achieved over the past year through implementing evidence based decision making, and incorporating performance measurement and benchmarking.

“I am very proud of the significant contribution that the dedicated women and men of the Hamilton Fire Department make each and every day, serving the citizens of our great City.” - David R. Cunliffe, Fire Chief, Hamilton Fire Department

“I am extremely proud of the activities and results achieved over the past year by our very skilled and capable paramedics, and by management and other staff who support the front line activities. For paramedics the needs of the patients we serve are paramount and in the face of unprecedented growth in demand, and challenging circumstances, we were able to improve the care delivered.”  - Michael Sanderson, Chief, Hamilton Paramedic Service

Date: Thursday, May 18, 2017
Time: ECS Committee presentations 1:30 pm
Q&A opportunity with Fire Chief David Cunliffe and Paramedic Chief Michael Sanderson post ECS Committee - 2nd Floor, City Hall
Resources:

• Hamilton Fire Department Annual Report
• Hamilton Paramedic Services Annual Report