Hamilton Fire Department makes it easier to request and pay for Fire Services online

HAMILTON, ON – The Hamilton Fire Department is expanding and enhancing how residents and businesses can request and apply for Fire services. The new online offerings, available at www.hamilton.ca/FireRequests, are part of the Hamilton Fire Department’s ongoing commitment to ensure services are accessible, convenient and efficient.   

More than 30 Hamilton Fire Department services are now available online for request and payment, including fire permits, inspections and reports, as well as for fire safety education and programs – making it easier for residents to request the services they need.

The following list highlights some of the services that can now be requested and paid for (where applicable) online. For a complete listing, visit www.hamilton.ca/FireRequests.

• Permits
  • Open Air Burning Permit
  • Family Fireworks Sales Permit
• Fire Inspections
  • Daycare
  • Group/Foster Home
  • Residential
  • Non-Residential
• Fire Department Reports and Other Services
  • Fire Department Incident Report
  • Clearance/Status Letter
  • Outstanding Work Order/File Search
  • Capacity Cards
  • Fire Route Establishment/Review Existing Route  
  • Fire Truck and Crew Paid Standby
• Fire Safety Education Speaker, Station Tour or Fire Truck Requests
• Alarmed and Ready Program
• Volunteer Inspection Program (VIP) for Homeowners
• Hamilton Arson Prevention Program for Children (HAPP-C)

Quick Facts  

• As outlined in the 10-year Fire Service Delivery Plan, the Hamilton Fire Department is committed to developing the capability for residents and businesses to request and pay for Fire services online.
• Requests and payment through the Hamilton Fire Department continue to be available by phone, in person and by requesting paper copies, where applicable. Note: in-person services are currently on hold due to COVID-19.
• For service-related questions, contact Fire Prevention staff by phone 905-546-2424 ext.1380 or email [email protected].

Additional Resources

• Hamilton.ca/FireRequests
• Hamilton Fire Department 10-year Service Delivery Plan

“The Hamilton Fire Department is committed to serving the community and providing services in a way that is easy to access for residents and businesses. The new online services will enhance our public safety efforts and offer residents a convenient and safe way to engage with us, which is especially important amid the ongoing COVID-19 pandemic.”

- David Cunliffe, Fire Chief, Hamilton Fire Department