Media Release
Happy Holidays, Hamilton! What’s Open and What’s Closed at the City
HAMILTON, ON – All City of Hamilton administrative offices will be closed on Monday, December 26, 2022, and will reopen on Tuesday, January 3, 2023.
For city-emergencies involving roads, water mains, sewer systems, and safety issues, please call 905-546-CITY (2489).
For a list of City services and facilities available over the holidays, please see the summary below or visit www.hamilton.ca/holidayclosures
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City Service |
Holiday Closure Information |
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Accessible Transportation Services (ATS)
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The ATS Customer Service office is open weekdays from 8:30 am to 4:30 pm not including statutory holidays. The office will be closed on:
DARTS will be operating holiday service hours on Christmas Day, Boxing Day, and New Year’s Day (December 25, 26, and January 1). All subscription trips on DARTS, with the exception of dialysis trips, are cancelled for Christmas Day, Boxing Day, and New Year’s Day. If passengers need to travel on this day, they must make a reservation in advance to do so. Visit www.dartstransit.com.
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Animal Services
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City of Hamilton Animal Services office counter and shelter located at 247 Dartnall Road will be closed:
The office counter and shelter will be open on December 27 to December 31. For animal-related emergencies, please call 905-574-3433. For Found animals at the shelter: www.facebook.com/hamiltonanimalservicesfoundpets Dog licences can be obtained online 24/7 at:
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Gage Park Tropical Greenhouse
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As of December 28, the Tropical Greenhouse at Gage Park is closed as a safety precaution due to recent wind damage and remains closed until repairs can be made. |
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Green Bin, Recycling, Garbage, Bulk Garbage and Real Christmas Tree Collection
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There is no change to green bin, recycling and garbage collection during the weeks of December 26 – 30 and January 2 – 6. Waste will be picked up on your regular collection day. Bulk garbage collection can be scheduled online only via hamilton.ca/bulk from December 26 – January 3. There will be no bulk garbage collection from December 26 – January 6. Bulk garbage collection resumes the week of January 9. Real Christmas trees will be collected the first and second weeks of January (January 2 – 13) on your regular collection day. All items must be at the curb by 7 am Community Recycling Centres will be closing early, at 3 pm, on Saturday, December 24 and Saturday, December 31. |
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Hamilton Civic Museums
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All Hamilton Civic Museums are closed on Sunday, December 25 and Monday, December 26 and will reopen on Tuesday, December 27. |
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Hamilton Public Library
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All Hamilton Public Library branches are closed December 25 – 27, and January 1 – 2. All locations are on a holiday schedule on December 24, and December 28 – 31.
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Hamilton Farmers’ Market
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Hamilton Farmers’ Market Holiday Hours:
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Housing Services
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The Housing Service office at 350 King Street East will be closed from December 26 – January 2. |
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HSR Holiday Service
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Customers can plan their trips using the HSRnow suite of products that provide real-time, 24/7 access to service information, including alerts for HSR customers. |
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Licensing and By-Law Services
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The Licensing and By-Law Phone Queue Line 905-546-2782 will be closed on Friday, December 23, at 4:30 pm and will re-open Tuesday, January 3 at 8:30 am. If there is a matter that requires immediate attention such as vital services, or a health and safety concern, please call the City’s Customer Contact Centre at 905-546-CITY (2489). |
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Ontario Works
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Ontario Works offices are closed December 26 – January 2 and will reopen on Tuesday, January 3 at 8:30 am. For emergencies, messages can be left at 905-546-4800. Messages will be returned from 8:30 am until 12 pm on December 28, 29 and 30. Funeral Homes are able to call the Special Supports Emergency Line at 905-546-2424 ext. 2374 and leave a message, calls will be monitored and returned. |
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Parking and Enforcement
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Parking Control Officers will not be enforcing on the following dates:
Hamilton Municipal Parking System offices are no longer open to in-person services. Remote Services (Permits, Disputes, etc.) will resume on Tuesday, January 3, 2023. |
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Property Tax Payments
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All Municipal Service Centres will be closed starting Monday, December 26 and will re-open Tuesday, January 3 at 8:30 am. The City of Hamilton offers five convenient ways to pay your property taxes. Learn about the payment options at www.hamilton.ca/PayYourPropertyTax.
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Public Health Services
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Public Health Services holiday booking line hours
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The Public Health Services COVID-19 Vaccine Booking Line - 905-974-9848, option 7 - will be open and available on December 28, 29 and 30 and closed from December 24 – 27 and from December 31 – January 2. The booking line will reopen on January 3. |
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Recreation
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All City of Hamilton Recreation Centres, Seniors Centres and Arenas will be closed on December 25, December 26 and January 1. For more information regarding holiday schedules, please visit www.hamilton.ca/things-do/recreation/locations |
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Traffic Violations
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The Provincial Offences Administration Office at 50 Main St. E. will be closed on Monday, December 26 and will reopen on Tuesday, January 3 at 8:30 am. Online payments can be made anytime at www.hamilton.ca/pay-your-ticket. |
I wish all Hamiltonians a safe, healthy, and happy holiday season. I also want to express my sincere thanks to City staff for your continued dedication to our community throughout the year and over the winter break."
Mayor Andrea Horwarth
Additional Resources
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Holiday Closures
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