Refund Policy

This information is currently under review

Hamilton Civic Museums

If for any reason you are unsatisfied with your purchase, you may return the merchandise unused and in its original packaging for a 100% refund of the purchase price. Returns must be made within 30 days of receipt.  Shipping and handling charges will not be refunded.

Send Returns to:
Dundurn Castle Museum Gift Shop
610 York Boulevard
Hamilton, Ontario
L8R 3H1
Attention: Gift Shop Supervisor

If you have any questions, please contact the Gift Shop Supervisor at 905-546-2424 ext. 6119

Date modified: October 1, 2019