Bus News

Bus News Spring 2024

New schedules effective April 28

Thank you for sharing your feedback with us! Your comments helped to shape some of the changes we’re making to our service schedules.

We’re making changes to several of our bus schedules, effective Sunday, April 28. The spring schedule will start on April 28, running up to and including June 22.

New service schedules for the following routes are available at hamilton.ca/HSRschedules

2 - Barton (Sundays)
4 - Bayfront (weekdays and Sundays)
5 - Delaware
10 - B Line (weekdays and Sundays)
12 - Wentworth

20 - A Line
27 - Upper James (weekdays)
33 - Sanatorium
35 - College (weekdays)
55/55A - Stoney Creek Central

HSR Trip Planning Tools

As a result of the cyber incident, the HSRnow real-time bus arrival and trip planning service is currently offline.

Spring bus schedules, effective April 28, are available on third-party trip planning tools, like Google, Apple & Transit.

To get your HSR bus schedule:

Visit hamilton.ca/HSRschedules to download a schedule.
Pick up a printed schedule at the HSR Customer Service Counter at the Hamilton GO Centre at 36 Hunter St. E.
Request a printed schedule be mailed to you by contacting [email protected]

We will update our website and social media pages as new information becomes available.

Seasonal Schedules, Holidays and Shuttles

Holiday Service

Victoria Day - Monday, May 20
Buses will be running on a regular Sunday service schedule.
Canada Day - Thursday, July 1
Buses will be running on a regular Sunday service schedule.

Seasonal Schedules

9 – Rock Gardens (Sundays & holidays)
Service on Route 9 returns on Sundays and holidays, effective Sunday, May 12.
51 – University (weekdays & Saturdays)
There will be no service on Route 51, starting on April 28. Service on this route will return in September.
56 – Centennial (Saturday, Sunday & holidays)
Starting on April 28, you can catch Route 56 every 45 minutes, between 10 am and 6 pm. Route 56 will not provide service to Wild Waterworks between April 28 and June 22. Service to Wild Waterworks will start on Sunday, June 23.

Ti-Cats Ticket to Ride

HSR Shuttle service to and from Hamilton Tiger-Cat games resumes for the pre-season game on Saturday, May 25 and the regular season home opener on Sunday, June 16.

Learn more on our Ti-Cats Ticket to Ride page.

Celebrating HSR 150

We are celebrating our 150th Anniversary in May 2024 with the launch of an exhibit at the Visitor Experience Center located in the Lister Block, along with limited-edition collectors’ items and other activities!

For more information visit hamilton.ca/HSR150.

Fare Assist

If you’re a Hamilton resident receiving Ontario Works, the Ontario Disability Support Program (ODSP), or earning an income below the Low Income Measure (LIM) threshold by family size, you may be eligible for Fare Assist.

Key Features of the Fare Assist Program

30% discount on current single-ride PRESTO fares for one year following application approval. HSR fare pricing can be found at hamilton.ca/HSRfares.
Note: The discount applies to both conventional and specialized transit. This means it also applies to trips taken on DARTS vehicles.
Applicants can re-apply each year.

Funds can be loaded to a PRESTO card as-needed, and riders will not be charged an additional fare after 11 paid PRESTO trips in the same week (Monday 12:01AM to Sunday 11:59 PM).
The discount applies to all eligible members of your household, including a spouse and children ages 13-17. Children 12-and-under ride free with PRESTO.

Apply Now

By applying online, you will receive updates on the status of your application by email.

If you don’t have an email or you wish to receive a paper application, contact the Special Supports Program at 905-546-2590 or email [email protected]

To learn more about the Fare Assist program visit hamilton.ca/FareAssist.

PRESTO Perks!

Not only does using your PRESTO card save you money on transit, it can also save you money on events, entertainment and attractions in Hamilton and beyond, if you’re looking for some hometown entertainment discounts, you can save on admission to Royal Botanical Gardens and the Art Gallery of Hamilton.

Learn how you can use your PRESTO card to save money at prestocard.ca.

Visit a Hamilton Public Library (HPL) branch to get your child’s free library card and PRESTO card. Only one PRESTO card per child’s library card. While quantities last. Your child’s free PRESTO card from HPL is valid for free travel on HSR, GO and Burlington Transit.

#TransitTip

HSR kindly requests that all riders board the bus using the front door.

Construction Season is here!

For up-to-date planned detour information, please visit hamilton.ca/HSRdetours.

HSR bus at bus stop with front door open for boarding

HSR’s Track Your Trip Contest

Win $100 PRESTO travel card! Contest runs Monday May 6 2024 to Friday June 7, 2024

Are you a HSR rider? Ready to turn your routine into a rewarding adventure? Join our Track Your Trip contest (formerly Travel Log study) for a chance to win a $100 PRESTO travel card.

Register for HSR’s customer panel
Track your trips; where, why, when, and the route(s) you take.
Stay consistent by tracking every trip for 14 days straight to qualify.
Five lucky participants will each win a $100 PRESTO travel card.

Join today at hamilton.ca/HSRpanel.

Promotion for Join the Customer Panel for HSR

Climb any mountain

Did you know all HSR buses are equipped with bike racks?

If you’re travelling with your bike, don’t forget to alert the operator when you are exiting the bus and need to retrieve your bike. Cyclists may also hop on the HSR for free rides up or down the escarpment. Look for our Mountain Climber signs at stops closest to the top or bottom of escarpment accesses.

Learn more about bikes on buses, hamilton.ca/MountainClimber.

Important Notice

Customers who use a personal mobility device (PMD), such as a wheelchair, scooter, walker, and CNIB cardholders, will be required to pay a fare as of July 1, 2024.

Regular fares will apply.

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